Making Your Business

Work

See how Iconnic Solutions can take care of your IT so you can focus on your Business


OUR AWESOME SERVICES

Iconnic Solutions provides IT support services, helping small to medium sized businesses get the most out of their IT systems.

Onsite Support

For the minority of issues that can’t be addressed remotely, our engineers will be at your location within a strict SLA time.

Remote Support

Decreased resolution times with our remote management software. Using a secure connection, our engineers can remotely connect to your network and fix issues quickly with minimum inconvenience.

Network Monitoring

We monitor your systems proactively to identify potential faults before they arise.

Network Monitoring and Cabling

We monitor your systems proactively, to identify potential faults before they arise. Data cabling is one of the most important parts of any IT setup and the area that can make or break a network.

Data Recovery and Data Migration

You’re looking for a data recovery expert, as you may have an urgent need to try and save or recover important data. Many businesses and organisations have had huge setbacks from poorly executed data migrations. The business downtime alone can be extremely costly, so let us manage the process for you.

Book a Discovery Audit

Book a free, no-obligation discovery audit. Let us understand how your business works and we can identify the best technology to fit your business goals.

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Support Packages

Remote

Lite package with a few added extras.
from £25/user/month
  • Unlimited Remote Support
  • 15 Minute Target Response Time
  • 4 hour resolution target
  • Next business day onsite response
  • Support covering Servers, Networks, PC’s, Mac, etc.
  • Monitoring & Asset Inventory
  • Dedicated Consultant
  • In depth IT Audit and Documentation Set
  • IT Roadmap, IT Reports, Licensing and Warranty management
  • Additional third party support
  • 20GB Online Backup Allocation

Onsite

Lite package with a few added extras.
from £45/user/month
  • Unlimited Remote Support
  • 15 minute target response time
  • 4 hour resolution target
  • Next business day onsite response
  • Support covering Servers, Networks, PC’s, Mac, etc.
  • Monitoring & Asset Inventory
  • Dedicated Consultant
  • In depth IT Audit and Documentation Set
  • IT Roadmap, IT Reports, Licensing and Warranty management
  • Additional third party support
  • 20GB Online Backup Allocation
  • Unlimited onsite Break/Fix support

Scheduled

Lite package with a few added extras.
from £80/user/month
  • Unlimited Remote Support
  • 15 minute target response time
  • 4 hour resolution target
  • Next business day onsite response
  • Support covering Servers, Networks, PC’s, Mac, etc.
  • Monitoring & Asset Inventory
  • Dedicated Consultant
  • In depth IT Audit and Documentation Set
  • IT Roadmap, IT Reports, Licensing and Warranty management
  • Additional third party support
  • 20GB Online Backup Allocation
  • Unlimited onsite Break/Fix support
  • Same day onsite response
  • Scheduled ongoing engineering visits

Super-charge Your Business Today

Let's Talk About IT Support. Contact us and we'll call you back. 

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